Policy & Terms

Privacy Policy & Term and Conditions

Good Life Botanicals™ Shipping Guidelines

We ship using USPS throughout the US.  We ask that all customers please allow time for the order to process. This could take up to 1-2 business days.

Generally, to ensure shipping method can be fulfilled on time, orders must be processed and clear credit authorization by 12:00 p.m. (noon) EST or the order may not be processed until the following business day.

Business days are Monday-Friday, excluding observed
holidays within the United States.

Please contact Good Life Botanicals™ by email at support@goodlifebotanicals.com with any questions.

 

Product Inventory:

A product’s availability is clearly noted on the Product Detail page as “In Stock” and “Out of Stock”. Most items on our site are In Stock and ready to ship. Some items are either temporarily out-of-stock or are not available for shipment until a specific date. For more information, please read the details below.

 

When can you track your order?

Tracking codes are assigned to packages once an order is ready to ship and an automatic email is sent to the customer email address on file. Please check your SPAM folder and/or verify that the email address is correct if you did not receive a notification. However, it may take up to 2 full business days before the package is checked into the delivering carrier’s tracking system after shipment. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier (USPS) may not be able to provide any information about your package for up to 2 full business days.

 

Finding Your Order Status

The status of your order is easy to find.

  • Check your e-mail. You were required to enter an e-mail address during Checkout; you will receive e-mails at your address keeping you up-to-date about the status of your order.
  • Visit the website. Sign In for Your Order History you may view information about your most recent orders (including tracking information) as well as past orders.
  • Contact us. If you still have questions about your order, please contact us via email at support@goodlifebotanicals.com

 

International Shipping

Good Life Botanicals™ ships internationally to most countries. If your country is on our list, any order you place on GoodLifeBotanicals will have the option to send to that country upon completion of the order. If you do not see an option for your country, please email us
at  support@goodlifebotanicals .

At this time, all international orders are shipped via USPS and take approximately 7-10 days for delivery (unless your address qualifies for other USPS shipping options).

Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office.

We will notify you of any complications with your credit card.

God Life Botanicals, LLC. strictly follows all national and international regulations regarding the sale, purchase, and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can’t be delivered due to an address error, or orders seized by Customs.

 

Refund Policy

We have a 60 day refund policy. If you are dissatisfied with the Good Life Botanicals products or you have changed your mind – we will refund order as its within 60 days of placing your order. To be eligible for a refund, you must return the entire order. We do not issue partial refunds/returns. Please refer to the contact page for our return
addresses. You will be refunded for the product value only, not any shipping expenses. For questions, please email support@goodlifebotanicals.

 

Privacy Policy

Good Life Botanicals is committed to customer service and we uphold this by providing a private and secure browsing experience. The following policy will help you to understand how we will treat your personal information. As we continue to improve our site and as we take advantage of developments in technology, this policy may change
from time to time so please check this policy on an ongoing basis for revisions and updates.

 

Information Collection and Use

Good Life Botanicals collects information from our web site in several ways. During registration, Good Life Botanicals asks for information such as your name, phone number, email address, and for wholesale registrations – health care provider state and license number. Once you have submitted this information and chosen a valid password, you will be able to take full advantage of Good Life Botanicals. You may also
be asked for personal information when you report a problem with our site, or services; or, if you otherwise contact Good Life Botanicals. Good Life Botanicals also collects information using cookies, which are small pieces of information that are stored by your browser on your computer’s hard drive. This information allows us to automatically link
our customers to their personalized accounts. Most web browsers automatically accept cookies. Please check your browser’s guidelines should you wish to prevent cookies. Good Life Botanicals is the sole owner of the information collected on this site. We will not sell, share, rent or otherwise distribute this information to others in ways different
from what is disclosed in this statement. Information is collected with the sole purpose of providing Good Life Botanicals products and customer service.

 

Information Disclosure

When you are on the Good Life Botanicals site and are asked for personal information, you are sharing that information with only Good Life Botanicals, its agents and representatives. Good Life Botanicals will not disclose any of your personally identifiable information except when we have your express permission or under special circumstances, such as when we believe in good faith that the law requires it. Good Life
Botanicals may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Good Life Botanicals’s rights or property, other
Good Life Botanicals users, or anyone else that could be harmed by such activities. Good Life Botanicals will comply with the requests of all recognized legal entities to aid in the stopping of spam, distribution of illicit sexual content to minors, or any other illegal activity brought to our attention through such channels.

Good Life Botanicals may occasionally send you e-mail about products and services that we feel may be of interest to you. Only Good Life Botanicals (or agents or representatives working on behalf of Good Life Botanicals) will send you these emails. You may unsubscribe from the service information updates without any future correspondence or questions by filling out the Opt-Out Form.

 

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